Successful Veeva CRM Implementation with Engelhard Arzneimittel

We are glad that even for the follow-up project, we were able to win Engelhard Arzneimittel as a reference customer.

Engelhard Arzneimittel operated a CRM system that does not meet anymore today’s business needs of the different departments. Moreover, there was growing user dissatisfaction with regard to mobile use, offline functionalities and usability.

Engelhard Arzneimittel was faced with the decision whether the existing CRM system would be further developed or if another CRM system would possibly suit the company and its planned growth in a changing market in a better way. ec4u supported Engelhard Arzneimittel as a neutral consulting partner with determining the right CRM strategy and choosing a suitable CRM system. Engelhard Arzneimittel opted for the implementation of Veeva CRM for increasing sales efficiency and digitizing core processes. Eventually, ec4u received the follow-up order to implement the project as a Veeva partner.

For this highly successful implementation of Veeva, ec4u was not just an excellent partner, it also served as an experienced guide on the challenges of digitizing critical business processes.

Dr. Markus Schäfermeyer, Head of IT & Project Lead with Engelhard Arzneimittel

Learn all the details about this successful Veeva CRM implementation in our Case Study. Get the Case Study now

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