Mit den neuen Digital 360 Branchenlösungen unterstützt Salesforce Unternehmen aus dem Gesundheitswesen dabei, die digitale Kommunikation mit ihren Kunden zu verbessern. Im Jahr 2020 hat sich die Welt verändert und Unternehmen aller Größen und Branchen gezwungen, noch schneller „digital“ zu werden – so dass Angebote wie Click and Collect und die Lieferung von Lebensmitteln zur Norm wurden. Mehr als ein Jahr später ist klar, dass sich das Verbraucherverhalten bleibend verändert hat und Kund:innen von heute „digital first“ angesprochen werden sollten.
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